STEAMKART

Terms & Conditions

Please review our service policies before placing your order.

01. Order Information

Customers are requested to provide correct contact details and any special instructions when placing an order.

02. Pickup & Delivery Charges

FREE for orders ₹149 & above. ₹20 charges are applicable for orders below ₹149.

03. Delivery Window

  • Ironing1 Day
  • Laundry5 Days
  • Dry Cleaning7 Days

These are standard delivery windows and may vary in exceptional circumstances.

04. Express / Urgent Orders

Express or urgent processing, where available, may attract additional charges and will be confirmed at the time of booking.

05. Stain Removal

We make every reasonable effort to remove stains. Complete removal cannot be guaranteed, especially for old, stubborn or previously treated stains.

06. Garment & Fabric Condition

Pre-existing damage, weak fabric, loose stitching, colour fastness, ageing, embroidery, zari, sequins, beads, prints and other decorative elements may affect processing results.

07. Special Care Items

Garments requiring special care may need additional processing time or charges, which will be informed to the customer where applicable.

08. Damage or Loss

In the unlikely event of damage or loss attributable to SteamKart, the matter will be reviewed and resolved fairly based on the garment, service and circumstances, in accordance with our applicable compensation policy.

09. Claims

Any concern regarding damage, missing items or service quality should be reported within 48 hours of delivery, along with the bill/order details.

10. Terms & Conditions

Our Terms & Conditions are available on the SteamKart website. Customers may review them before placing an order.